Privacy policy

What we collect

When you ask for an appraisal we collect what you type into the form: the property address and suburb, the details you choose about the property and when you might sell, your name, email address, phone number (if you give it) and any notes. We also record the wording you agreed to and the page you sent the form from.

We use Google Analytics, through Google Tag Manager, to count visits and see which pages are used. Google sets cookies to do this. You can block them in your browser settings or with Google's opt-out add-on.

Who we share it with

• One real estate agent. The form names the agent before you send it, and we only send your details once you've agreed. Where a suburb has no partner agent yet, the form says so and we email you the agent's name before passing your details on.
• The services that run the site. Cloudflare hosts the site and stores form submissions; Resend delivers the emails. They only process your details to provide those services.

We don't sell your details, and we don't send them to more than one agent.

How long we keep it

We keep appraisal requests for up to two years so we can answer questions about them, then delete them. You can ask us to delete yours at any time.

Your choices

Email hello@localappraisals.au to see, correct or delete the details we hold about you. If you're unhappy with how we've handled your information, you can complain to the Office of the Australian Information Commissioner.